ESOL Program Volunteer Training/Support Model: Boston HERC (Erin McNally 06-07)

Member Name: Erin McNally

Service Site: Boston HERC

Site Location: Léon de Juda, Boston, MA

Project Description:

In this presentation, Erin McNally outlines the procedures which the Boston HERC to train and support the volunteers who teach in their ESOL program. The Boston HERC relies upon volunteers to teach its ESOL classes, so effective support is essential. She describes the interview process, the initial training schedule, how volunteers are supported afterward, and the incentives that they use to promote the satisfaction of their volunteers.