Tony Moore: Engaging in Difficult Dialogue: AGRM Rock Solid 2008 Audio

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Heartbeat racing, palms sweating, forehead tightening, adrenalin pumping; we have all experienced these physical responses when under stress.  Nothing can be more stressful than the anticipation of engaging in a difficult discussion.  Is it possible to discuss a sensitive subject with someone, delivering information that is certain to upset them, while at the same time preserving the relationship?  Engaging in Difficult Dialogue not only answers these questions but also provides participants with the tools needed for such a discussion.  By utilizing humorous lecture, small group discussions, and interactive exercises, this workshop will be both a personal and collective journey from this secretive turmoil to the liberation of open dialogue.

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