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A Community Organizing Approach to Micro-enterprise Education and Job Training

 

      JOBS RESOURCE n

A Community Organizing Approach to Micro-enterprise Education and Job Training

 

(James Thing, Center for Religion and Civic Culture, University of Southern California, 2004)

 

Most micro-enterprise and job training programs focus on individuals. They provide skills that assist individuals to enter the employment market or to start small businesses.  Sometimes these programs must first clear obstacles in the way of their clients to ensure their success when they start a new job or launch a business.  This was the case in Los Angeles for a faith-based micro-enterprise and job training program.  In order to create the healthy environment its clients need, its job-training activities are thoroughly embedded in community organizing strategies.  This alternative approach to job training should be especially interesting to FBOs whose programs are neighborhood-based.

 

According to its director, this innovative program[1] was founded “by the community at large,” e.g., by street vendors, religious associations, immigrant rights organizations, politicians, local universities and colleges, and various neighborhood groups.  For over 15 years, these organizations had been engaged in a campaign to legalize street vending. Legalized street vending, coalition leaders believed, would provide ways for immigrants to enter the region’s mainstream economy. After all, street vending is a familiar activity for many of them. Such an initiative could also economically energize low-income neighborhoods, especially those home to large numbers of Latino immigrants.

 

The coalition succeeded.  In 1994, the city identified eight potential vending districts, each of which could be brought to life when exacting standards were met.

 

A mainline Protestant urban development foundation came up with an imaginative idea: Create a micro-enterprise and job training program that could anchor a vending district, adjacent to the downtown district.  It could serve as a laboratory, in which organizations could gain experience in discovering what it takes to meet city vending district standards, revitalize an urban neighborhood, and serve the needs of Latino participants. Groups that had been working to legalize street vending liked the proposal.

 

The program director, like any good community organizer, began by learning about the community, identifying those who would be directly affected by the new initiative. Over time, the venture attracted other potential collaborators: the Police Department, the Department of Parks and Recreation, business, city redevelopment agencies, neighborhood councils, local arts organizations, and private foundations. It also wooed public and private funders.

 

In many ways, activities associated with the faith-based street vending program mirror those of traditionally conceived job training programs.  Participants, for example, receive training in specific skills—in this case, food preparation. They also are instructed in how to develop a sound business plans and manage a budget.

 

But there are big differences.  Here are some of the ways that this program’s community organizing orientation is expressed:

 

    • The program works closely with the Police Department around law enforcement issues.  High levels of criminal activity in the surrounding area --drugs, prostitution, gang violence and the selling of false documentation for immigrants--pose serious safety risks for the vendors and the entire neighborhood. 

    Program stakeholders encourage the police department’s strict enforcement of laws related to street vending. “[When] there’s illegal vendors all around, there is too much competition,” the program director said.  “They are not complying with government rules and regulations that confront legal street venders.” 

 

    • The legislation that established legal street vending districts requires that a  Community Advisory Committee be set up to evaluate, advise and recommend changes to programs in each district. Because major changes to the program affect many of the organizations in this group, their input into the direction of the program is vital.  One example: The committee was consulted when the program wanted to open a restaurant where the vendors could prepare and sell tamales. Local businesses, the police and park rangers ultimately agreed that the restaurant would benefit the neighborhood.  It would bring legitimate business into the area, discouraging illegal activities of all sorts.

    • Program staff have built relationships with local artists associations. “We’ve got family fun festivals going on… every Saturday and Sunday in the vending district…,” the program director observed. This partnership benefits the vending program by increasing traffic, and thus sales.  Likewise, the various artist and cultural groups involved have benefited enormously from these weekend festivals.  Creating “more pockets in the city with public art” advances the endeavors of local artist, musicians and dance groups by expanding their own business opportunities and by promoting an appreciation of their cultural labor for the community at large. 

 

    • Another surprising partnership was formed to improve the appearance of the vending district and to make the environment more welcoming for the vendors, their customers and surrounding businesses. To advance this goal, program administrators sought assistance from a Superior Court volunteer program. Now, on a typical weekend day, between 5 and 20 volunteers are busy beautifying the neighborhood.  These volunteers are working off court-mandated community service requirements through improving the appearance and sanitation of the street vending district.

 

In short, the faith-based micro-enterprise and job training program mobilizes the efforts of many different constituencies and interest groups for the benefit of the program and the program’s neighborhood. At least potentially, all of the region’s and the city’s constituencies and interest groups win from working together. 

 

Here are some recommendations for faith-based organizations that want to develop human service programs as part-and-parcel of efforts to improve the general well-being of the neighborhoods they want to serve.

 

    • Seek out faith-based community organizing groups in your city. Learn from them about community organizing strategies.  Since these groups usually have their own agendas, it would probably be best for your organization to retain the initiative in orchestrating your program’s future. 

    • Identify stakeholders who may be affected by the development of your program (e.g., residents, businesses, police, public agencies and commissions, nonprofit organizations, religious congregations and schools).  Enlist their assistance.  Encourage them to share their perceptions concerning how your proposals will affect the neighborhood. Listen carefully, and respond to their suggestions.

 

    • Identify the public and private organizations that will work together in helping your program to benefit the neighborhood. Be sure that your communication with these groups does not lapse. Relationships should mature as trust develops.

 

    • Try to create a win-win situation. As much as possible, be sure that what you do serves the interests of every organization with which you work. 

 

_________________________________________________________

This is part of a series of Thumbnail Case Studies authored by the FASTEN research team and released by Baylor University School of Social Work as part of a 30-month research project funded by the Pew Charitable Trusts.  This project is designed to identify the factors that contribute to the effectiveness of faith-based organizations (FBOs) in addressing problems of urban poverty.  Baylor is leading this project with researchers from Baylor University’s business school, the schools of social work at the University of Pittsburgh and Virginia Commonwealth University, and the Center for Religion and Civic Culture at the University of Southern California.

 

A team of researchers from these four universities have interviewed various stakeholders from fifteen (15) promising faith-based programs in four United States cities.  This ends the data collection portion of Phase I of a grounded theory research project in which participants, board members, administrators, program coordinators, and collaborators in these fifteen programs have been interviewed face-to-face.

 

The findings of this first phase will be the foundation for a quantitative national survey designed to determine the extent to which the grounded theory that emerges in the project’s first phase can be applied nationally across the diversity of faith-based social services in the United States.  Sagamore Institute’s Faith in Communities program and the Center for Faith and Service of the National Crime Prevention Council (NCPC), Baylor’s partners in this project, are disseminating the findings of this research through the creation of the Faith & Service Technical Education Network (FASTEN).

 

The piece was authored by James Thing (with the Center for Religion and Civic Culture at the University of Southern California) with the FASTEN Research Team.  He can be reached at thing@usc.edu. 



[1] The name and location of the program have been omitted in order to protect its privacy as a participant in the FASTEN research project. 




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Job Training / Placement

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Job Training/Placement

Articles, Excerpts, Tips & More
Job Satisfaction Survey: Covering aspects of employment ranging from the objective (Performance Expectations and Workload) to the subjective (Stress Management), this one-page survey will help job training and placement program leaders to clearly identify program participants’ strong points and problem areas.
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Curriculum Review of Jobs for Life Toolkit: This review offers an in-depth look at the Jobs for Life Toolkit.
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A Community Organizing Approach to Micro-enterprise Education and Job Training: Learn how one FBO improved its job training program by adopting a broader strategy of neighborhood empowerment.
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Reactions to Change: When homemakers find themselves forced, by divorce, death of a spouse, or other drastic change, to seek employment, the way they react to the change may negatively affect their success in finding satisfactory employment. This article lists some common personality “types” and the best methods of each type for working through the issues that result from change. Included is a list of related follow-up questions for use in job placement programs.
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Tips for Surviving Workplace Politics: Nobody wants to learn the rules of workplace politics the hard way. Help employment training and placement participants avoid potential workplace problems with this best-practice list of 19 tips.
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Collaborating for Employment Among the Poor: The Jobs Partnership Manual: A step-by-step overview of the Jobs Partnership model, which partners churches and businesses to provide job training and employment opportunities for the un- and under-employed.
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Jobs for Life Toolkit: From the successful Jobs for Life (formerly The Jobs Partnership) program comes this new toolkit for churches and FBOs for implementing an effective, Biblically based job training and placement initiative.
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30 Ways to Shine As a New Employee: This is a helpful tool for teaching job retention to welfare-to-work program participants.
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Neighborhood Networks Personal Management Skills Soft Skills Training Curriculum: This is a guide for directors of soft skills training programs.
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No One is Unemployable:  This practical, positive book is an excellent resource for helping job placement program participants overcome perceived employment barriers.
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Jobs for Life: This job readiness program, formerly called The Jobs Partnership, has revised its materials to create a new Jobs for Life Toolkit making it easy for churches and faith-based organizations to replicate its successful model.
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WorkNet International: WorkNet offers training curriculum and how-to guidance for those working with hard-to-place populations and is the publisher of the stellar resource, No One is Unemployable.
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The National Jobs Partnership: In 21 cities, churches and businesses are partnering to provide job training and employment opportunities. The national Jobs Partnership office offers informational resources and oversees the credentialing process for the replication of new JP programs.
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Milt Wright and Associates, Inc.:  Milt Wright and Associates, Inc. is a publishing, training, and consulting firm that concentrates on creating jobs for the unemployed and providing resources and training for the employed.
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Tips for Surviving Workplace Politics

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Tips for Surviving Workplace Politics

JOBS RESOURCE

Tips for Surviving Workplace Politics


(Excerpted with permission from 30 Ways to Shine as a New Employee by Denise Bissonette. Copyright 1999 Milt Wright & Associates, Inc., www.miltwright.com. 800.626.3993.)

1. Company get-togethers are not the place to relax and say what you really think of the company health plan, your workload, or your boss's new haircut. Use good judgment inside and outside the company!

2. Never complain about your boss to your co-workers or to someone in another department. Find a way to bring your complaint to your boss directly.

3. Stay out of people's personal business and avoid fighting other people's battles.

4. Accept that if your boss or supervisor thinks something is important, you should treat it like it is.

5. Never pass on to other people what someone tells you in confidence even if they didn't ask you to keep it secret.

6. When others complain about a boss or co-worker, don't add fuel to the fire. It would be smarter to somehow change the subject.

7. Don't take thingseven little things from work. It is stealing.

8. Never ridicule anyone, even as a joke or to make a point, even if he or she laughs too. Avoid telling jokes or stories that could offend someone even if the person is not present.  It could get back to them or offend someone who is present!

9. Question authority, but question it to yourself until you have some authority.

10. Know that what you say may not be what the other person hears, and what you hear may not be what the other person means. When you have a falling out with someone at work, check it out with the person so that misunderstandings can be cleared up.

11. Say what you mean. Mean what you say. Do what you say you will do.

12. Learn to say very little about things you know nothing about.

13. Never assume it is okay to swear, even if others do.

14. When you make a complaint, focus on the resolution you want to see rather than on the details of the situation that are bothering you.

15. Never say anything at work you wouldn't want your boss and co-workers to hear.

16. Take what people say about each other with a grain of salt. There will always be those who will try to color your thoughts and feelings about other people. Be your own judge of character.

17. Avoid speaking when you are very upset. You can always decide to go back and say something to a boss or a co-worker later, but you can never unsay what you've already said.

18. Most of us have mastered the art of complaint in all its variations: gripe, groan, moan, whine and grovel. Don't pollute your work environment with complaints. Instead, ask yourself, "What would I like to have changed in this situation?" Suggesting the change will get you better results than spreading the complaint!

19. If you believe you're a victim of sexual, racial, age or religious discrimination or abuse, tell your supervisor. If he or she is unwilling or unable to help, tell the next person up the line of command.

Excerpt reprinted with permission only. Copyright 1999 Milt Wright & Associates, Inc., (800) 626-3993. Click here to visit the publisher's Web site. NOTE: You will leave the FASTEN Web site.





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Reactions to Change

 

      JOBS RESOURCE  

Reactions to Change

(Excerpted from Transition to the Workplace: a Curriculum of Job-Seeking Skills for Displaced Homemakers and Single Parents, by Catherine L. Weis, 1998. Reprint permission granted by the Center on Education and Work, School of Education, University of Wisconsin-Madison, 1025 W. Johnson Street, 964 Edcuational Sciences Building, Madison, WI, 53706-1796. 800.446./0399; fax 608.262.9197. www.cew.wisc.edu; cewmail@education.wisc.edu)

Understanding common reactions to the changes or transitions which occur in our lives can also help us to deal more effectively with them.  Some common character reactions to change include those listed below:

Character: Orphan
Response: Denial or disengagement – focuses on self-protection and pain avoidance.
Might say:

“No problem.”
“I’ll leave…and stay.”

Character: Martyr
Response: Loss or misidentification – focuses on the past and a loss of identity.
Might say:

“I used to be somebody.”
“It’ll never work.”

Character: Wanderer
Response: Confusion or disorientation – focuses on certainty and activity.
Might say:

“Where do I fit in?”
“I’d better do something.”

Character: Warrior
Response: Anger or disenchantment – focuses on bitterness and justification
Might say:

“Over my dead body.”
“They’ll be sorry.”

The manner in which we deal with change can have an impact on the way in which we need to deal with it.  The chart below will help you assess your own character in the face of change.

 

ORPHAN

MARTYR

WANDERER

WARRIOR

FEELS

Abandoned

Sacrificed

Homeless

Beaten

INNER
EMOTIONS

Numbness

Suffering

Confusion

Anger

OUTWARD
REACTIONS

Denial

Loss & Sadness

Activity

Revenge

NEEDS TO

Admit pain

Talk

Seek and Find

Vent

WILL THEN FEEL

Pain

Heard

Direction

Relieved

TO BEGIN MOVEMENT, NEEDS TO

Accept

Connect

Focus

Negotiate

IS THEN ABLE TO

Listen

Help

Act

Collaborate

ACHIEVES

Trust and Comfort

Recognition and Respect

Clarity and Action

Power and Purpose

 

 

MY REACTIONS TO CHANGE 

  1. Are there things you could do to strengthen or improve your current situation?  If so, what are they?   How will you implement a plan to make these improvements?
  2. Are you satisfied with your response to recent changes in your life?  If not, why?  What could you do to improve your outlook and/or ability to deal with and master the changes you are facing?
  3. Has your level of support from others changed with this transition?  How?  If necessary, what action could you take to increase the level of support you are receiving from others?
  4. What are some of the coping strategies you would like to enhance or begin using?  Below, outline a plan for using/improving at least one of these strategies.  For example, "I will listen to a relaxation tape at least once a week."
  5. What character reactions described in the "reactions to change" handout do you think best describes your most common reaction to change?
  6. Do you feel that your behavior during the current transition/change is consistent with your usual behavior?  Why or why not?

 

(Excerpted from Transition to the Workplace: a Curriculum of Job-Seeking Skills for Displaced Homemakers and Single Parents, by Catherine L. Weis, 1998. Reprint permission granted by the Center on Education and Work, School of Education, University of Wisconsin-Madison, 1025 W. Johnson Street, 964 Edcuational Sciences Building, Madison, WI, 53706-1796. 800.446./0399; fax 608.262.9197. www.cew.wisc.edu; cewmail@education.wisc.edu)




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