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The Five Most Important Questions You Will Ever Ask About Your Organization (J-B Leader to Leader Institute/PF Drucker Foundation)

The Five Most Important Questions You Will Ever Ask About Your Organization (J-B Leader to Leader Institute/PF Drucker Foundation)

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Item Description

With Peter Drucker’s five essential questions and the help of five of today’s thought leaders, this little book will challenge readers to take a close look at the very heart of their organizations and what drives them. A tool for self-assessment and transformation, answering these five questions will fundamentally change the way you work, helping you lead your organization to an exceptional level of performance.

Peter Drucker’s five questions are:

  • What is our Mission? with Jim Collins
  • Who is our Customer? with Phil Kotler
  • What does the Customer Value? with Jim Kouzes
  • What are our Results? with Judith Rodin
  • What is our Plan? with V. Kasturi Rangan

These essential questions, grounded in Peter Drucker's theories of management, will take readers on a exploration of organizational and personal self-discovery, giving them a means to assess how to be--how to develop quality, character, mind-set, values and courage. The questions lead to action. By asking these questions, readers can focus on why they are doing what they are doing in their work, and how to do it better. Designed for today’s busy professionals, this brief, clear and accessible book will challenge readers to ask these provocative questions and it will stimulate spirited discussions and action within any organization, inspiring positive change and new levels of excellence, helping all to envision the future of theirs' or any organization.

Product Details

  • Author: Peter F. Drucker
  • Publication Date: 2008-04-18
  • Publisher: Jossey-Bass
  • Product Group: Book
  • Manufacturer: Jossey-Bass
  • Binding: Paperback, 144 pages
  • Features:
    • ISBN13: 9780470227565
    • Condition: NEW
    • Notes: Brand New from Publisher. No Remainder Mark.
  • Package Dimensions:
    • Dimensions: 810L x 540W x 50H
    • Weight: 35
  • List Price: $14.95
  • ISBN: 0470227567
  • ASIN: 0470227567

Customer Reviews

Average Amazon User Rating: 4.5 stars

5 stars Heavy on WHAT, Light on HOW - Leadership questions from the Management Guru 2010-03-04

Reviewer: Eric van der Meulen

I found this self-assessment tool refreshingly easy to read with laser focus on the five most important strategic questions: 1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?. Each of the five questions is first tackled by Drucker, followed by a brief expansion by one of the co-authors, who are management buffs in their own right. While the questions are universally applicable, much of the text and examples focus on non-profits. This really doesn't matter, because the text paints a broad enough picture to see how this applies regardless. Reading this book makes it abundantly clear WHAT to ask, but leaves it up to the reader to figure out HOW to implement or actionize the findings. All in all a valuable "fog-lifter" to be revisited regularly to evaluate if your daily activities are still in line with your mission. The brevity and organization of the book allow for time-efficient checkups.

5 stars Sharp 2010-02-25

Reviewer: J. Miller

Brilliant little book of 100 pages with essays from Drucker, Collins, and friends on management. As a non-profit manager, I found it extremely helpful and began making a list of colleagues I need to give it to. The five questions are:

What is our mission? Who is our customer? What does our customer value? What are our results? What is our plan?

The collection of brief essays then gathers around these questions. There is not hard data here, only intuitive principles from seasoned leaders stated clearly. Definitely worth the read, and it only takes an hour.

4 stars Awesome: simple, clear, easy to follow! 2010-01-21

Reviewer: J. Gonzalez

To the point, easy to follow and understand, actionable, and short!. I hope all the business books were like this one!. Althougth it is mainly written for "non for profits", all the reflexions are equally usefull for corporations.

I read it on a plane trip (2 hours)

5 stars A Peter Drucker book that makes you think 2009-07-05

Reviewer: C-M

The five questions are simple, yet the book goes in detail why it's important to ask them in your organization or business. Peter Drucker is a legend and his works show it.

4 stars A very good quick read on leadership 2009-04-17

Reviewer: Mark Deo

Great insight into the The five questions to ask about your organization. Very good quick read. Very interesting learning about : Results Bucket, Customer Bucket, Strategy Bucket, and the Drucker Bucket. This book is really grounded with great theory. I recommend.